160 Industrial Way, Ste 132, Atlanta, GA 30301 (770) 588-0011
Serving Atlanta and nearby cities

Atlanta, GA · Emergency plumbing

Emergency Plumbers in Atlanta, GA 24/7 help for burst pipes, backups and no water

A burst pipe, a backed-up drain or a leaking water heater does not wait for business hours. Our dispatch line routes your call to a plumber serving Atlanta, any hour of the day, and the plumbers on our network are licensed, insured and independent.

Emergency dispatch line
(770) 588-0011

The dispatcher sends your call to a plumber who serves Atlanta. Say what is happening and give your ZIP code.

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  • Have ready: your ZIP code and what you see or hear.
  • Say whether the water is already shut off.
  • Ask the dispatcher to confirm your address is in range.
White service van parked in the driveway of a two-story house

Emergency calls, any hour

Burst pipes, sewer backups and no-water calls are answered by our dispatch line 24/7 and routed to a plumber serving your area.

Atlanta homes run older

Nearly half of the city's housing predates 1980, so the first question on many jobs is what the pipe is made of.

Licensed, insured plumbers

License details are available on request before any work begins. The plumbers on our network are independent and responsible for their own work.

Why call Atlanta GA Plumbers Den?

  • Emergency calls answered 24/7
  • Leak and slab leak location
  • Drain and sewer line clearing
  • Water heaters, tank and tankless
  • Repiping and water line repair
  • Gas line, fixtures and water damage
Plumber kneeling at an open under-sink cabinet in a kitchen with tools laid out on the floor
Plumbers can fix many sink leaks and clogs in one visit.
Emergency dispatch line(770) 588-0011

Tell the dispatcher your ZIP code and what is happening, then ask what to shut off while you wait. Our plumbers handle the repair; the dispatch line handles the routing.

Choose your plumbing service in Atlanta

15 residential and commercial plumbing services, grouped by what is going wrong

Leaks and Water Damage

Choose your service

Find where the water is coming from first: the meter check, then wall, slab or yard line. Each page says what to ask the plumber to document.

Start with leak detection

Drains, Fixtures and Commercial

Choose your service

A slow drain, a backup or a running toilet. Each page separates one fixture from the whole house, and the branch line from the main.

Start with drain cleaning

Heaters, Gas and Water Quality

Choose your service

Water heater leaks, tank or tankless choices, gas line work and water treatment, with the safety steps that come first.

Start with water heater repair

View all 15 plumbing services

Emergency plumbing in Atlanta: what to do and who to call

Hands working a shutoff valve on a copper pipe against a stained wall
Know where the main shutoff is before you need it.

Emergency Plumber in Atlanta: The First Five Minutes

When urgent plumbing trouble hits and water is moving where it should not, the order of the steps matters more than speed. Shut it off, stay safe, then call.

  1. Turn off the fixture valve, or the main shutoff for the house if you cannot tell where the water is coming from.
  2. Stay clear of water near outlets and electrical panels, and call from a dry spot.
  3. Look at the water meter. If the dial keeps moving with every fixture closed, the leak is somewhere on the line.
  4. Call the dispatch line with your ZIP code, what you see and what you have already shut off.
  5. Move belongings out of the water's path and take photos for your records.

Where the leak sits decides who fixes it. A leak between the meter and the house is a plumber call, and the page on finding a hidden leak explains the checks. A leak between the main and the meter is the City's to repair.

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24-Hour Plumber for Nights, Weekends and Holidays

Pipes do not follow a schedule, and neither does the dispatch line. Calls are answered 24/7, so the dispatch line is open now, on a Sunday night or a holiday. After hours, the dispatcher takes your ZIP code and the problem and routes the call to a plumber serving that part of Atlanta.

Whether a plumber can reach your address at a given hour depends on the area and on demand, so the dispatcher confirms it on the call instead of promising a time. Burst pipes, sewer backups, a leaking water heater and no water at all are the calls most often placed after hours.

Winter adds one more cause. The National Weather Service puts the average last freeze at Hartsfield-Jackson Airport on March 20, so freeze protection for outdoor spigots and exposed pipes is a real task here. If a pipe has already frozen, the page on burst and frozen pipe repair covers what to do before a plumber arrives.

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Man wearing a headlamp inspecting a water heater, with tools on the floor beside him
Water heater leaks and failures are among the calls that most often cannot wait.

Same-Day Plumber for Urgent Leaks, Hot Water Failures and Gas Smells

Same-day service depends on where you are, the time of the call and which plumber is available, so the dispatcher confirms it during the call. A leaking water heater, a ceiling stain under a bathroom and a leak that keeps the meter moving are the problems that usually cannot wait for the next day. The pages on fixing a leaking water heater and tankless and tank water heater choices say what each one needs.

Gas smell: leave the building first, then call 911 or your gas utility's emergency line from a safe place. Do not look for the source and do not call a plumber first.

After the utility has cleared the building, gas line repair covers the inspection and repair.

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Common plumbing emergencies and where each one is handled

The most frequent plumbing emergencies fall into one of nine patterns. Find what you see in the first column, take the first step, then call. The last column links to the page that covers the problem.

The first step is general safety guidance, not a diagnosis. A plumber confirms the cause on site.
What you seeLikely sourceFirst stepWhere to read more
Water spraying or pooling from a pipeA burst or failed supply lineShut off the main shutoff, then callburst pipe and pipe repair
Water bill jumps, or the meter moves with everything offA hidden leak on the house side of the meterRead the meter twice, ten minutes apart, then callleak detection
A warm spot on the floor or running water heard at nightA line under or inside the floorShut off the main and call before the floor is openedwarm floors and slab leak checks
Several drains gurgle or back up at onceThe main drain or sewer lineStop using water and callsewer line problems
One sink, tub or toilet will not drainA branch line clogUse a plunger, never mix drain chemicals, call if it returnsclearing a clogged drain
Water pooling under a water heater, or no hot waterA tank leak, a valve or a failed elementShut off the cold supply to the heater, then callwater heater repair
A smell of gasA gas line or an appliance connectionLeave, call 911 or the gas utility, then call a plumbergas line safety and repair
Wet walls, ceiling stains or a flooded roomA plumbing leak, an appliance or storm waterStop the source, then ask about extraction and dryingflood and water damage cleanup
No water at allA closed valve, a failed line, or a City main problemCheck the main shutoff and ask neighbors; report a City main problem to ATL311water line repair

Burst pipe or backup in Atlanta? Call the dispatch line, 24/7.

CALL (770) 588-0011

What is different about plumbing in Atlanta

Four facts change what you do first when a pipe fails here. Each comes from a City, state or federal source, linked in its panel.

Who owns which section of the water line

Atlanta's Department of Watershed Management says repairs on water lines from the meter to the house are the homeowner's, and from the main to the meter are the City's.

A leak past the meter is a plumber call. A leak before it goes to ATL311 at 404-546-0311.

Source: Atlanta Department of Watershed Management, report a problem, read Oct 30, 2026.

Older homes, older pipe

About 46 percent of Atlanta's housing was built before 1980, 36 percent from 1980 to 1999 and 18 percent since 2000. A 1970 house and a 2005 house fail in different ways.

Ask the plumber to name the pipe material before the repair, repipe or water heater swap is planned.

Source: Georgia Municipal Association city profile, American Community Survey 2022 five-year estimates. City-level figures.

No lead in City service lines, private plumbing separate

The City states that its service lines contain no lead, and that it cannot control the pipe materials inside private property.

The pipe inside your walls is a separate question. On a repipe or a water line job, ask the plumber to identify it.

Source: Atlanta Department of Watershed Management news release, Dec 3, 2025.

Whose water, whose rules

City of Atlanta drinking water comes from the Chattahoochee River. The City statements on this page apply to City of Atlanta water customers.

If another city or county bills you for water, ask that utility where its responsibility ends.

Source: City of Atlanta Water Quality Report (2019 edition, hosted copy).

Plumbing service areas around Atlanta

The dispatch line covers Atlanta and eight nearby cities. Each is a separate city with its own government, so each page covers the local details that change who you call.

Not sure your address is in range? Call (770) 588-0011 with your ZIP code and the dispatcher confirms it on the call. See every city and ZIP code on the service areas page.

Frequently asked plumbing questions

Is there a 24/7 emergency plumber in Atlanta?

Yes. The dispatch line takes emergency calls 24/7, holidays included, and sends each one to a plumber serving your area. Reaching a particular address at a particular hour depends on location and demand, which the dispatcher checks while you are on the line. Call (770) 588-0011 and describe the problem.

What should I do first when a pipe bursts?

For a burst at a sink or toilet, close that fixture's valve. If the source is unclear, close the main shutoff for the house, and keep away from wet outlets and electrical panels. Then call the dispatch line with your ZIP code and what you see. Photos taken before cleanup help if an insurer asks.

Can I get a same-day plumber in Atlanta?

Ask the dispatcher while you are on the line. Whether a same-day visit works depends on your address, the hour and the plumber's schedule, and no arrival time is promised before the dispatcher has checked.

What should I do if I smell gas?

Get out of the building first, then call 911 or the gas utility's emergency number once you are outside and clear. Do not flip switches, hunt for the source or phone a plumber first. After the utility clears the building, a plumber can inspect the gas line and make repairs.

Who fixes a water leak between the street and my house?

It depends on where the leak is. Atlanta's Department of Watershed Management says repairs from the meter to the house belong to the homeowner, which means a plumber call, and repairs from the main to the meter belong to the City, which means a report to ATL311 at 404-546-0311. If another utility bills you, ask it where its side of the line ends.

Which cities does the dispatch line cover around Atlanta?

Atlanta, plus Decatur, East Point, Smyrna, Brookhaven, Chamblee, Sandy Springs, Tucker and Dunwoody. Each has its own page with the ZIP codes served and local details. For an address in between, call with your ZIP code and the dispatcher confirms.

Call (770) 588-0011